Contract type: Permanent
Hours: Full-time/Part-time, 35 Hours
Location: Head Office, Nottingham (hybrid working, 2 days a week onsite)
Salary: £45000 - £50000
We have a brand-new opportunity to join our Digital Marketing team as a UX Manager! This is a completely new role for the Society emphasising the importance of our continued investment in evolving our digital capability as part of our new strategy and digital transformation!
As the UX Manager, you'll be at the forefront of this evolution, driving our user experience strategy for our digital products. Working closely with our Digital Product Manager, developers, external partners and stakeholders, you'll craft user-centred designs to meet business objectives and transform our customer experience.
We’re an open and collaborative organisation driving purposeful innovation to elevate the Society for the future. You’ll join a small talented team with great leadership. This is a brilliant role for a hands-on, customer and people focused individual passionate about creating exceptional digital experiences.
Here’s a taste of what you’ll be doing as a UX Manager at The Nottingham: -
- Define and implement a UX strategy that aligns with our new strategy and business objectives; you will collaborate with our Digital Product Manager, CRM manager, and other stakeholders to understand user needs, business requirements, and market trends
- Work alongside our insights team in conducting user research and usability testing to inform design decisions and validate solutions
- Oversee the end-to-end design process, from concept to delivery, ensuring a consistent and high-quality user experience; provide design direction and ensure the creation of intuitive, visually appealing, and accessible user interfaces
- Review and approve design deliverables to ensure they meet UX standards and project requirements
- Work closely with the Digital Product Owner and developers, to integrate UX design into the overall product development process
- Collaborate with marketing teams and external partners to ensure brand consistency and a seamless user experience across all touchpoints
- Advocate for user-centric design principles and best practices within the organisation
- Identify opportunities for improvement and enhance the user experience through journey optimisation
- Encourage and facilitate a culture of learning and skill development within the team and stay informed about industry trends, emerging technologies, and best practices in UX design
About you: –
- Relevant experience as a UX Designer / Manager (or within a similar role)
- Experience optimising digital products to improve user experience
- Proficiency with design tools such as Sketch or Adobe Creative Suite
- Exceptional communication and presentation skills
- Strong knowledge of user-centric design principles and methodologies
- A creative thinker, a collaboration mindset and a customer centric approach
- An interest in our sector, The Nottingham and what we stand for
Reward & Benefits: -
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 25 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to drive your future career aspirations
- Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you
- Your health and wellbeing is our priority, we encourage this through a suite of resources, including a team of trained mental health first aiders
Embracing Diversity Together: -
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.
Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.
We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.