Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]
Are you passionate about operational resilience and looking to make an impact? We're seeking a dedicated Operational Resilience Analyst to play a key role in supporting day-to-day resilience activities. You’ll work alongside the Operational Resilience Manager and various business teams to ensure our resilience approach is consistently applied, monitored, and enhanced.
In this role, you’ll help maintain up-to-date documentation of Important Business Services, assist with resilience testing, track remediation actions, and contribute to the development of reports and analysis that drive continuous improvement.
If you're motivated to contribute to operational excellence and thrive in a collaborative environment, we’d love to hear from you!
Here’s a taste of what you will be doing as an Operational Resilience Analyst at Nottingham Building Society: -
- Documentation & Service Mapping: Keep important business service (IBS) documentation up to date, including service maps and resource dependencies across people, processes, technology, data, facilities, and third parties.
- Resilience Testing Support: Assist with the preparation, execution, and post-test reporting of resilience testing, ensuring action tracking and follow-up.
- Track Vulnerabilities & Remediation: Maintain logs of resilience vulnerabilities, track remediation actions, and monitor test outcomes to ensure continuous improvement.
- Monitor Impact Tolerances: Support the tracking and reporting of impact tolerance performance across services, ensuring adherence to resilience standards.
- Administrative & Analytical Support: Provide essential support for meetings, workshops, and working groups, contributing to efficient collaboration.
- Dashboard & Reporting Creation: Help develop dashboards and management information (MI) for internal governance and regulatory reporting.
- Training & Awareness Support: Contribute to the rollout of resilience awareness, training initiatives, and capability development across the organisation.
About you: -
- Operational Resilience Knowledge: A solid understanding of operational resilience principles and awareness of UK regulatory requirements (FCA/PRA).
- Analytical Skills: Strong analytical mindset with the ability to work with both structured and unstructured data to drive insights.
- Tech-Savvy: Confident in using Excel, PowerPoint, and other tools to create clear and impactful reports and presentations.
- Attention to Detail: Exceptional attention to detail with excellent organisational and time management skills.
Reward & Benefits -
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.
Embracing Diversity Together: -
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.
Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.
We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.