Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Salary: Up to £60,000 (depending on experience)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]
At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you don’t feel you tick every box, we’d still genuinely love to hear from you.
Lead and energise our Mortgage Underwriting teams to deliver an outstanding experience for customers and brokers. You’ll bring our operational strategy to life - driving performance, exceeding SLAs, and creating a high‑impact, right‑first‑time culture.
Champion excellence by elevating lending quality, shaping robust policy, and ensuring our operations meet the highest legal and regulatory standards.
This is your opportunity to shape a best‑in‑class underwriting function and set the pace for the future of mortgage operations.
Here’s a taste of what you will be doing as a Mortgage Underwriting Manager at Nottingham Building Society: -
- Lead mortgage underwriting teams to deliver excellent service and meet SLA targets.
- Scale underwriting operations to support growing lending volumes.
- Build capability to support new mortgage products and process improvements.
- Ensure accurate MI reporting and maintain full regulatory compliance (including MCOB).
- Provide insight for third‑party panel management (solicitors, surveyors, brokers).
- Maintain strong oversight to ensure high‑quality lending decisions and adherence to policy.
- Support key projects and operational change across the mortgage function.
- Build strong internal/external relationships and drive a customer‑focused culture.
- Lead, coach, and performance‑manage the team.
- Partner with Risk & Compliance to ensure robust first‑line mortgage risk controls.
About you: -
- Strong financial services knowledge, including MCOB, Data Protection Act, Conduct & Operational Risk, and TCF principles.
- In‑depth understanding of land law, conveyancing, property processes, and Housing Act legislation.
- Proven ability to lead and manage diverse teams, switching focus effectively to drive performance.
- Skilled in setting departmental vision and building the resources and processes to deliver it.
- Track record of achieving targeted performance and strong people leadership.
- Excellent interpersonal skills with the ability to motivate, coach and develop managers.
- Experienced in driving cultural change and continuous improvement.
- Strong analytical skills with the ability to interrogate and interpret business data.
- Experience in project work, owning delivery across workstreams and tasks.
- Skilled in managing third‑party relationships.
Reward & Benefits -
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.
Embracing Diversity Together: -
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.
Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.
We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.
About us: -
Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities.
We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members.
Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.