• About The Role

  • Contract type: Fixed Term Contract (6 -12 months)

    Hours: Full-time, 35 hours

    Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)

    Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]

    Are you passionate about creating inclusive and impactful learning experiences? At Nottingham Building Society, we are looking for a dynamic individual to design, develop, and deliver operational resilience learning programmes. Your mission will be to empower all critical roles and important business services with the skills they need to thrive.

    We welcome candidates from all backgrounds who have a strong understanding of financial services regulations and a knack for making learning accessible and engaging for everyone. If you're ready to make a difference and help us build a resilient future, we want to hear from you!

    Here’s a taste of what you will be doing as an Operational Resilience Trainer at Nottingham Building Society: -

    • Design Inclusive Learning Programmes: Create engaging materials that boost operational resilience for all critical roles.
    • Align Content with Strategy: Ensure learning content meets organisational resilience goals and regulatory standards.
    • Tailor Training Solutions: Adapt programmes for diverse learner groups, focusing on role-specific resilience needs.
    • Manage Compliance Training: Oversee mandatory and regulatory training, ensuring timely completion and compliance.
    • Drive Continuous Improvement: Measure and enhance the effectiveness of learning programmes through feedback and coaching.
    • Engage Stakeholders: Collaborate with key stakeholders to identify learning needs and align with business objectives.
    • Deliver Engaging Training: Facilitate interactive sessions using varied methodologies to ensure accessibility and effectiveness for all learning styles.

    About you: -

    • Expertise in Financial Regulations: Deep understanding of financial services regulations, operational risk, and resilience, with the ability to create effective learning solutions.
    • Strong Communication Skills: Ability to engage and influence stakeholders at all levels with excellent communication.
    • Project Management Proficiency: Skilled in managing multiple training programmes and initiatives simultaneously.
    • Data-Driven Improvement: Ability to assess training effectiveness and use data to enhance learning programmes.
    • Extensive Training Experience: Significant experience in designing and delivering training within regulated financial services, focusing on resilience and risk management.
    • Compliance Management: Proven track record in managing mandatory and regulatory training compliance.
    • Proactive and Adaptable: Solution-focused mindset, capable of navigating complex regulatory environments and working both independently and collaboratively.

    Reward & Benefits -  

    • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
    • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
    • For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
    • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
    • A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
    • We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
    • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

    Embracing Diversity Together: -

    We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

    Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

    We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.


Head Office Support

Nottingham Building Society’s HQ is a buzz of innovation, collaboration and brilliant people. Based in Nottingham city centre, you'll find a diverse and welcoming environment of colleagues. They want the very best for our customers and will support you in your career with us.

Thrive in a positive workplace that values growth, flexibility and fresh ideas. If you're an experienced professional or starting out, our head office opportunities offer a chance for you to shine in a fast-changing business.

What our team say

Operations Resilience Trainer

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